LR HQ Privacy Policy

We care about your privacy.
We collect data you give us (like your email) and data we collect automatically (like cookies and analytics) and we use this data to improve your experience, process orders, communicate with you, and keep everything running smoothly. We only share your data with trusted services (like Stripe and Google) and would never sell your information. Your data is stored securely, and we do our best to protect it, however, you can ask us to delete or correct your data at any time. If you live outside the UK, your data may still be stored on UK-based servers. We don’t target or knowingly collect data from anyone under 18, this website is for 18+. You can read the full version below for all the legal details.

Effective Date: 27.05.2025
Last Updated: 27.05.2025
Business Name: Lydia Reeves Artist Ltd
Contact Email: hello@lydiareeves.com

Who We Are
This Privacy Policy applies to Lydia Reeves Artist Ltd, a company registered in the UK, operating the website https://lydiareeves.com. If you have any privacy questions, please contact hello@lydiareeves.com.
Our Data Protection Officer is Georgia Harris.

How & What Data We Collect
A. Personal Data
Including, but not limited to, your name, email address,
payment info, user account info, and any data you enter via forms.
B. Technical Data
Including, but not limited to, IP address, browser type,
device info, cookies, location (approximate), and pages visited.
C. Sensitive Data
Including, but not limited to, any information you provide voluntarily
that may include sensitive context. We do not request or require sensitive data.

We collect data when:
- You submit forms or sign up for communications
- When you make a payment via Stripe
- Automatically via cookies and analytics tools (e.g., Google Analytics)
- When you email or contact us

Why We Use Your Data
- Provide and manage your account or purchases
- Send email updates or marketing (with your consent)
- Improve our website and services, and observe analytics
- Meet legal obligations and handle administrative matters

Legal Basis for Processing
- Consent (e.g., email marketing, cookies)
- Contractual necessity (e.g., payments, user accounts)
- Legitimate interests (e.g., site security, basic analytics)

Who We Share Data With

We only share your data with trusted third-party providers:
- Stripe ~ for secure payment processing
- Google Analytics and Google Workspace ~ for tracking and communications
- Trusted Brand Partners ~ such as Smile Makers
These providers have their own privacy policies and comply with relevant data protection laws. Unless stated otherwise, your information will never be shared or sold. If we intend to share your data with a Trusted Brand Partner, we will state that clearly on the page where your information is required.

Cookies & Tracking

We currently collect cookies but do not actively use them for advertising or re-marketing — yet.
When we start:
- We'll provide a cookie banner and a cookie policy page
Cookies may be used for:
  - Remarketing (e.g., Google Ads, Meta)
  - Buyer journey optimisation
You can control cookies through your browser settings.

Your Privacy Rights

Depending on your location, your rights may include:
- Access: Request your data
- Correction: Fix inaccurate data
- Deletion: Ask us to delete your data
- Objection: Opt out of processing
- Withdrawal of consent (e.g., unsubscribe from emails)
To exercise these rights, contact us at hello@lydiareeves.com.

Data Retention & Security
We keep your data as long as needed to provide our services or until you ask us to delete it.
If you unsubscribe or request deletion, we’ll remove your data within 45 days.
Your data is protected using:
- HTTPS encryption (SSL/TLS)
- Two-Factor Authentication (TFA) for site access
- Secure hosting via Squarespace, which follows industry best practices
We restrict access to your data internally to only those who need it.

International Transfers
Your data is stored on servers located in the United Kingdom. If you are located outside the UK, your data may be transferred internationally. We take steps to ensure appropriate safeguards are in place, including, but not limited to, compliance with:
- UK GDPR / EU GDPR
- Standard Contractual Clauses (SCCs) when applicable
- Adequacy decisions where applicable

Children’s Privacy
Our website is intended for users 18 years and older. We do not knowingly collect personal data from children under 18. If we learn that we have done so, we will delete that data immediately.

Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made,
we will notify you via our website or email.

Contact
Questions, requests, or concerns?
Email us at hello@lydiareeves.com
Postal: BN41, Brighton, United Kingdom